Taxes #
In the taxes tab, we can upload a tax that will apply to our hotel’s customer booking.
To do this you may click on New tax in the taxes tab maintenance. You may fill in the information about the tax and click on Save:
Cancellation Policy #
The accommodation should have a cancellation policy in place to automatically apply the necessary charges if the customer cancels the booking. The policy is not a prerequisite to checking the accommodation available in the Call centre, since you would be able to still sell the room accommodation without any policy, but it is recommended to always associate a policy to each element.
To do this, in the Cancellation policies tab, you may click on New policy:
Then you should upload the information on the policy
You will upload also the Rules as in our following example, and the Access conditions of the cancellation policy:
Finally, you will select the Linked products, in this case, the Sales contract of the accommodation; the Interfaces and click on Save and then on Close:
In this way, our accommodation will be completely uploaded and should correctly appear in the Call Center/Web, where you would proceed to make bookings.
Note: Make sure that you have selected the “Active” > “Yes” option when uploading each accommodation element. If some of these elements are not active, then they will not be valid and our accommodation will not appear on the Call centre / Web.
