In the Action Tab after selecting Add Action below the page will open.
In select ‘rules’, we select created rules & we have three logical values to select.
- All: When all selected rules are true.
- Any: When any one rule will be true.
- Only: When only selected rules are true from current actions.
To apply discounts we select Actions from the drop-down menu under the Action field.
Action 1: Free Night #
Case 1: Stay Pay Offer
E.g.: 7=6/10=8/13=10/14=11/20=17
- Select Rule
- Select Free Night from Action Tab
- Select room types from accommodations in which the offer is applied
- Always apply on Lowest Rate
- If an offer is on base occupancy tick only on the “Base box “ & if offers apply to all pax tick on the “Extra Adult” & “Child” boxes also
- After that we can write minimum nights FROM and maximum nights TO & write a number of FREE NIGHTS in the below Nights boxes.
Case 2: Free night on a meal basis booked = Meals will be free for a free night
E.g.: 7=6/10=8/13=10/14=11/20=17
Valid on the meal plan booked.
- You have to create a separate rule for meal plans in the free night offer.
- The rule will be created according to different – different nights
- In Action Tab select Discount Action
- Put % discount in the Amount % box
- Remove the tick from the All Nights box as we put the number of free nights & Apply it on the Lowest Rate.
Steps for selecting correct Actions:
- We need to select Discount in Type
- then Meal plan in Item Box
- Pax limits if offer is based on base occupancy, otherwise 0
- Apply To Adult or Child
- And select Child Age Groups.
Action 2: Discount Offer #
Case 1: Early Bird Offer
- Receive a 30% discount for bookings 30 days before arrival
- Discount is applicable on Room Rate & Extra Person supplement (Max Pax 0) & combine with a special offer for Meal Plan Supplement and
- If a discount is not applicable on an extra person, then the offer is updated according to the base occupancy.
Some Examples of EBO:
Sometimes in one offer, there are a lot of conditions given in it & 2-3 offers can load into one offer if their conditions are the same. E.g.:
- 90 Days Prior to arrival – 25% Discount on the basis booked for rooms booked/reported to the resort 90 days prior to guest arrival.
- 60 Days Prior to arrival – 20% Discount on basis booked for rooms booked/reported to the resort 60 days prior to guest arrival
- 30 Days Prior to arrival – 15% Discount on the basis booked for rooms booked/reported to the resort 30 days prior to guest arrival
- E.g.: 10% discount on contracted rates for bookings confirmed within 90 days (incl.) before arrival in all room categories. Valid on the meal plan booked.
Pax Limits in Offers | |
Situations | Results |
When rates are given in SGL & DBL | Update on-base occupancy |
Rate grid on SGL, DBL, TPL, Quad per room | All pax |
Rate grid on SGL, DBL, TPL, Quad per person | All pax |
Steps:
- Select room categories one by one
- First, you select the rules
- after that in the Action box select Discount
- and put % discount and check tick are already click on % box
- In Type select Accommodations
- In Item select room types
- Set pax limits according to contract
- Apply to Adult & Child as per conditions
- And select Age groups of children
- Now select the next room by clicking plus sign.
If the offer is applicable on booked Meal Plan, the same above conditions will be applied the only difference is you need to select in the Type box MEAL PLAN UPGRADES and in ITEM select the meals type in which the offer is applied
The same conditions will apply to supplements also.
- Select room categories in a bulk
- First, you select the rules
- after that in the Action box select Discount
- and put % discount and check tick is already click on % box
- Click on Bulk Add
- Select Accommodations
- Select all room categories if applicable
- Set pax limits & tick on adult & child & select child age group
- Then click Add button.
If an offer is applicable on a booked Meal Plan, the same above conditions will be applied. The only difference is you need to select BULK
- ADD
- MEAL PLAN UPGRADES
- Select Meal Plan
- Then click the Add button.
The same conditions will apply to supplements also.
After Clicking on Bulk Add below page will open for ACCOMMODATION.
After Clicking on Bulk Add below page will open for MEAL PLAN UPGRADES.
After Clicking on Bulk Add below page will open for SUPPLEMENTS.
Action 3: Transfer Discount #
Let’s understand this action with an example
Seaplane Rate in the contract is USD 450.00 Adult and USD 270.00 Child (2-11 Y)
Domestic Flight + Speedboat Transfer in the contract is USD 3360.00 Adult and USD 168.00
Child (2-11 Y)
Receive a 50% discount on all transfers
OR
Receive a 50% discount on all Seaplane transfers
OR
Reduced rates for the seaplane transfer as shown below
Adult: USD 350.00, return per adult and USD 210.00, one-way per adult
Child: USD 210.00, return per child and USD 126.00, one-way per child
OR
1 child travels free if accompanied by 2 adults
First whatever you create in the rules tab select rules according to offer conditions.
- In Action tab select Transfer Discount
- Write % Amount discount in the box
- In the DIRECTION box choose One way or Return according to the offer conditions
- In BY select mode of transfer, you are giving discount
- Set Pax Limits if offer is based on base occupancy, otherwise, put 0
- Apply To Adult or Child and select child age groups
If the offer is based on base occupancy different – different actions will be created.
Above the same conditions will apply on Amount discount on Transfer only you need to remove the tick in Amount % box and put difference between contract rates and rates which are mentioned in offers.
When the amount discount is the same Action for Adult & Child will be in one Action, otherwise, 2 actions will be created one for adult and second for Child.
When an offer only free transfers will be applied for children only you put 100% discount to children only.
Below is the calculation for such offers:
Amount Discount: Contract Rate – Rates given in the offer
Seaplane Transfer
Adult: 450 – 350 = 100 (Return)
Child: 270 – 210 = 60 (Return)
Action 4: Transfer Upgrade #
When the offer says one transfer is upgraded to another transfer at the time of arrival or Departure or both.
Book Speedboat Transfer before 31.01.2021 and receive a free upgrade to Seaplane Transfer
If you want to update the offer on-base occupancy you need to create rules according to room categories.
If the offer is applied on both Arrival & Departure tick on both otherwise tick as per offers advised.
Action 5: Free Upgrades #
Accommodation
- Select the Free Upgrade option from
- ActionAnd then in TYPE Select Accommodation
- Then select room FROM (the room you are upgrading from) TO (room upgraded to) If you upgrade to another room click on Add (Plus) button.
E.g.:
Room upgrade from Superior Room to Deluxe Room
OR
Book Superior on or before 31.01.2021 and get a free upgrade to the Deluxe Room category.
Action 6: Meal Plan Upgrade Offer #
Type 1: Free Upgrade to All Pax
When there is a free meal upgrade for all pax, we can simply update it by using the Free Upgrade option in Action.
After selecting Free Upgrade, we will have 2 options 1. Room Upgrade & 2. Meal Upgrade.
We need to select Meal Upgrade in Type, then base meal type in From and upgrade meal type in To.
Type 2: Amount Discount to all Pax
If there is any amount discount that needs to be loaded, we need to select “Discount” in Action. Then enter the Amount in the amount box, and uncheck the checkbox in green for the amount.
In Type select “Meal Upgrade”. In Item select the meal on which we have to give a discount. If a discount is for all pax leave Pax Unit as 0. And select Apply To Adult OR Child OR Both.
Note:
- If both adults and children have the same meal amount or per cent discount then it is okay to select both but if the amount is different, we need to create 2 actions. 1 for Adult, 2nd for Child.
- If an offer is on based on base occupancy then we need to create rules according to the occupancy and then create different – different Actions
- When you put a tick in a child box always select the age group of a child
According to base occupancy.
Type 3: Percent Discount to All Pax
Type 4: Percent Discount to All Pax but on limited occupancy
Action 7: Extra Benefits #
A benefit is received in addition to the normal benefits.
E.g.: Honeymoon Benefits:
- One time in-villa champagne breakfast for 2
- One round of signature cocktails at Sangu Bar per person per stay.
- US$ 40 Spa Credit (for Spa treatments only) – per couple per stay.
- Offer Applicable for Honeymooners only.
- For Honeymooners, this offer is applicable for clients travelling within 6 months from the date of the wedding.
- All clients arriving on this offer should be advised of the resort at the time of booking.
- A copy of the wedding certificate is to be shown at the resort on request.
- Regardless of the meal plan booked, the contracted meal supplements will still apply for the entire stay.
- Applicable for minimum 4 night stays only
Steps
- Select Rule
- Select Extra Benefits in Action Tab
- Type Title of benefits in the Title box
- Then describe the benefits in the Description box
- If you want to add more benefits click on Add Benefits