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Juniper - System Manual

  • Juniper – Introduction to Offers
  • Juniper – Configuration Offers I
  • Juniper – Configuration of Offers II
  • Juniper – Configuration of Offers III
  • Juniper: Accommodation – General
  • Juniper – Accommodation – Rooms / Meal plans
  • Juniper – Accommodation – Allotment
  • Juniper – Accommodation – Supplier contracts
  • Juniper – Accommodation – Taxes & Cancellations
  • Juniper – Common errors when uploading product
  • Juniper – Call Centre

Reservations

  • HBT – Reservation
  • Juniper – Call Centre
  • WSTT – Reservation

HBT - System Manual

  • HBT- Contracts – Notes, Cancellation & Payment Policy
  • HBT-Contracts-How to load rates for Transfers, Supplements, Meal Plan and Tax?
  • HBT – Contract – How to load Room rates?
  • HBT- Contract – Configuration Section
  • HBT – Contracts – Create Contract
  • HBT- Rates Section – Rate Code
  • HBT – Manage Section
  • HBT Special Offers – Rules
  • HBT SPECIAL OFFERS – Actions
  • HBT SPECIAL OFFERS – Exclusions, Block dates, Combinable Rules, Market & Terms
  • HBT – Reservation

Contract Reading

  • Room Occupancies
  • Contract Reading: Checklist

WSTT

  • WSTT – Supplement
  • WSTT – Check-in/Check-out
  • WSTT – Hotel Message
  • WSTT – Cancellation Policy
  • WSTT – Room Allotment
  • WSTT – Hotel Smart Promotions (General)
  • WSTT – Early Bird Offer
  • WSTT – Long Stay/Pay Less
  • WSTT – Free of Charge or Bonus Night
  • WSTT – Mark Up
  • WSTT – Rate Approval
  • WSTT – Special Scenarios
  • WSTT – Reservation

TBOX

  • TBOX – Create Contract
  • TBOX – Visibility
  • TBOX – Conditions

Tour Plan

  • Tour Plan – Create Product
  • Tour Plan – Details of Product
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  • Tour Plan
  • Tour Plan – Details of Product

Tour Plan – Details of Product

Table of Contents
  • Product Setup > Product
  • Product Setup > Price Rules
  • Product Setup > Polices
  • Product Setup > Cancel Rules
  • Product Setup > FOC Details
  • Product Setup > Internet
  • Product Setup > Voucher

Once the product is created, we fill in basic details related to our product. In our case, we are taking Room Type as our example.

 

Product Setup > Product #

 

DETAILS

  • Description & Comment are autofill.
  • Select Locality (City) from the drop-down.
  • Under Class, select the star category of the Room (Product)

EXTRAS

Under extras, we can create, Taxes such as Green Tax (Maldives Property), Gala Dinners, and Child Supplements.

  • Extra Name: Green Tax
  • Extra Description: Update the description, if there is any.
  • Charge Per: Compulsory Per Pax

Note: If creating Gala Dinners, then select Compulsory Per Pax in the Charge Per field. And If we are creating Child Supplement then select Per Group. For Fuel Surcharge, we select Per FCU Per SCU

SERVICE CATEGORY

  • Always tick on Accommodation for Room Category Product
  • For Transfer select Non-Accommodation/Flight
  • Meal Supplement select Non-Accommodation

PRODUCT ANALYSIS

Do not update this field

 

Product Setup > Price Rules #

 

COSTING

  • Costs Charged Per Room
  • Per: Night
  • Maximum Person Per Room: The field is always Blocked
  • How many 24-hour period in a night: Always keep it 1

 

TAX BASIS

Depending upon our file select either Inclusive or Exclusive

SCU BASED ON

Always keep 24 hour period

INVOICE TEXT

Already updated as the default

GROUP COSTING

No need to update this section

 

#

Product Setup > Polices #

RATE POLICY USED

  • Supplier Level: If it is already updated from the client side.
  • Product level: If we are creating the product.

ROOM POLICY (CREATE ROOM OCCUPANCY)

Case 1

2A+1C Check Box Max Adult Max person with child
Single Tick 1 1
Twin Tick 2 3
Double Tick 2 3
Triple NA
Quad NA
Other NA

 

 

 

 

 

Case 2

2A+1C/3A Check Box Max Adult Max person with child
Single Tick 1 1
Twin Tick 2 3
Double Tick 2 3
Triple Tick 3 3
Quad NA    
Other NA    

 

Case 3

2A+2C/3A Check Box Max Adult Max person with child
Single Tick 1 1
Twin Tick 2 4
Double Tick 2 4
Triple Tick 3 3
Quad NA    
Other NA    

 

Case 4

2A+2C/3A+1C Check Box Max Adult Max person with child
Single Tick 1 1
Twin Tick 2 4
Double Tick 2 4
Triple Tick 3 4
Quad NA    
Other NA    

 

 

Case 5

2A+2C/4A Check Box Max Adult Max person with child
Single Tick 1 1
Twin Tick 2 4
Double Tick 2 4
Triple Tick 3 4
Quad Tick 4 4
Other NA    

 

Case 6

4A+2C/5A Check Box Max Adult Max person with child
Single Tick 1 1
Twin Tick 2 4
Double Tick 2 4
Triple Tick 3 4
Quad Tick 5 5
Other NA    

 

Case 7

6A Check Box Max Adult Max person with child
Single Tick 1 1
Twin Tick 2 4
Double Tick 2 4
Triple Tick 3 4
Quad Tick 6 6
Other NA    

 

 

AGE POLICY

Example: Infant is upto 2, child is between 3 to 11 and Adult is 12 and above

  • Infant: o to 2
  • Child: 3 to 11
  • Adult: 12 to 99/999

 

STAY MUST START ON: Select all days

STAY MUST INCLUDE: Do not select any day

CROSS SEASON POLICY: Select “Split Rate”

 

 

Product Setup > Cancel Rules #

Currently not using

Product Setup > FOC Details #

Currently not Using

Product Setup > Internet #

Always select “Agent Internet Access”

Product Setup > Voucher #

Currently not using

Product Details
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Tour Plan – Create Product
Table of Contents
  • Product Setup > Product
  • Product Setup > Price Rules
  • Product Setup > Polices
  • Product Setup > Cancel Rules
  • Product Setup > FOC Details
  • Product Setup > Internet
  • Product Setup > Voucher

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